Shipping and return policies for Comprende Records

Shipping Info
Dispatch: All items will be posted 2 working days after receipt of payment through Royal Mail.

UK deliveries should arrive within 15 working days.
Overseas deliveries should arrive within 25 working days.

*Please note that some items are dispatched from a rural island address and postage times may take slightly longer than those for regular mainland deliveries.

Payment: All payments are processed through PayPal which gives added security when shopping online.
Return Policy
Return and Refund: All items are sent out in perfect condition. If any items arrive damaged or incomplete, please contact us at

All online purchases are protected by the Distance Selling Regulations UK, which allows you to cancel your purchase within 7 working days after the day you receive the items. Return postage costs are at the expense of the buyer. On return of the items we will refund the amount paid less the original postage charge though PayPal. Items that are not returned in their original condition (e.g cards without protective packaging, used items) will not be refunded unless they were damaged in transit.